1. If you are connected to Internet through router, it clears the connection with router. Next, it connects the cable directly modem to his computer. This will help to determine if the problem is related to the configuration of firewall in router. 2011 Refresh Beta Tries to initiate session in Windows Live Messenger after connecting itself to Internet. If the connection works, it passes the rest of these steps and puts themselves in contact with the manufacturer of router to determine the form to qualify port 1863 through firewall of router.
2. If Beta Refresh 2011 can be connected to Windows Live Messenger after clearing router, the problem can be related to the configuration of router. It Tries to resetear router
Note: This can change the configuration of router to the predetermined adjustments and can erase all the personal adjustments.
3. If it is initiating session from corporative surroundings, put yourself in contact with the network administrator to determine if port 1863 is being blocked in the network.
4. If 2011 Refresh Beta has installed in its computer a zone of alarm of security of instantaneous mail Windows Live Messenger:
a. Beam click in the right button of the mouse in the icon of Zone Alarm in the notification area, next, opens the Control Center. To Read more‚Ä?